Plung Terms of Service

1.1 Modifications. Plung reserves the right, in its sole discretion, to modify or replace this Agreement at any time. If we modify this Agreement, we will update the “Last Updated” date at the top of this page. Any changes will be effective as of the Last Updated date. By continuing to access or use the Services after the Last Updated date, you agree to be bound by the modified Agreement. If the modified Agreement is not acceptable to you, your sole recourse is to cease using the Services.

1.2 Service Changes. Plung may add, remove, suspend, discontinue, modify, or update the Services at any time, at its discretion. After the effective date of such a change, Plung shall bear no obligation to run, provide, or support legacy versions of any affected Services.

2.1 Public URL Shortening. Plung provides a publicly accessible URL shortening service that does not require account registration. Visitors may shorten URLs, apply custom aliases, configure password protection, set link expiration controls, and view publicly available click analytics without creating an account. Public access is subject to this Agreement and the Acceptable Use Policy.

2.2 Developer Platform. Plung provides an authenticated developer platform for programmatic and managed link management. The developer platform includes API key management, a management console, account-linked link ownership, usage tracking, and plan-governed feature access. Registration is available through signup. Developer accounts are subject to the terms set forth in this Agreement and the applicable plan tier as described on the Pricing page.

2.3 QR Code Generation. The Services may include the ability to generate QR codes for shortened links. QR codes are generated on the client side and are provided as a convenience feature. Plung makes no warranty regarding the scannability, compatibility, or availability of generated QR codes across third-party devices or applications.

3.1 Registration. To access the developer platform and API, you must register for an account. You may register using email and password credentials or through a supported third-party authentication provider. You represent and warrant that all registration information you provide is accurate, current, and complete.

3.2 Credentials. You are solely responsible for maintaining the confidentiality and security of your account credentials, API keys, and any activities that occur under your account. You agree to notify Plung immediately of any unauthorized use of your account or any other breach of security. Plung will not be liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Suspension & Termination. Plung reserves the right to suspend, restrict, or permanently terminate any account that breaches this Agreement, engages in abusive conduct, generates harmful or malicious traffic, or otherwise violates the Acceptable Use Policy, without prior notice.

4.1 API Access. All API requests require a valid API key issued through the developer console. You may not share, transfer, or otherwise make your API keys available to unauthorized third parties.

4.2 Rate Limits. API usage is subject to rate limits and monthly usage quotas as determined by your subscription plan tier. Rate limits are applied on a per-key, per-minute basis and monthly usage quotas include API calls, link creation, and QR code generation. Current limits are published on the Pricing page and may be updated with reasonable prior notice.

4.3 Enforcement. Plung reserves the right to throttle, suspend, or revoke API keys that are used in violation of this Agreement, that exceed published rate limits, or that exhibit patterns consistent with automated abuse.

5.1 Fees. Plung offers fee-based subscription plans that provide additional features, higher usage quotas, and increased rate limits. If you subscribe to a paid plan, you agree to pay all applicable fees for the plan tier you have selected. Fees are non-refundable except as required by applicable law or as otherwise specifically permitted in this Agreement.

5.2 Subscription Period. Paid plans are charged on a recurring basis corresponding to your selected billing interval until you cancel. Subscriptions renew automatically unless cancelled prior to the renewal date. Fees are subject to change, and Plung will provide reasonable prior notice of any pricing change before processing your next recurring charge.

5.3 Payment Processing. All payment processing is handled by our third-party payment processor, who serves as the merchant of record. Plung does not directly collect, store, or process payment card details. Your use of the payment processor's services is subject to their terms and conditions.

5.4 Taxes. All fees are exclusive of applicable taxes, duties, levies, and other governmental charges. You are responsible for all taxes resulting from your use of the Services, except for taxes based on Plung's income.

You agree not to use the Services to create, distribute, or redirect traffic to shortened URLs that link to, facilitate, or promote any of the following:

• Malware, viruses, ransomware, exploits, or other malicious payloads.
• Phishing, credential harvesting, social engineering, or other deceptive schemes.
• Spam, unsolicited bulk communications, or mass messaging campaigns.
• Command-and-control (C2) infrastructure, botnets, or network exploitation tools.
• Content that is unlawful under applicable international, federal, state, or local law.
• Content that infringes upon the intellectual property, privacy, or publicity rights of any third party.

These restrictions apply equally to anonymous public use and authenticated API usage. Violations may result in the immediate disabling of offending links, suspension of API access, termination of your account, and/or referral to law enforcement, without prior notice. A detailed policy is available in the Acceptable Use Policy.

7.1 Ownership. You acknowledge and agree that Plung and its licensors own all right, title, and interest in and to the Services, including all related documentation, source code, tools, processes, methodologies, trade secrets, and other intellectual property (collectively, “Plung Materials”). Nothing in this Agreement transfers ownership of any Plung Materials. Except for the limited license rights expressly granted herein, all rights in such materials are reserved.

7.2 Your Content. You retain all rights to the URLs, content, and materials you submit through the Services (“Your Content”). By using the Services, you grant Plung a non-exclusive, worldwide, royalty-free license to use, copy, display, and process Your Content solely to the extent necessary to provide, maintain, and improve the Services.

7.3 Restrictions. You will not, and will not permit any third party to: (a) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services; (b) modify, adapt, or create derivative works of the Services; (c) access the Services for competitive benchmarking or building a competing service; or (d) use any automated means to access the Services in a manner that exceeds reasonable use or circumvents rate limits.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. PLUNG DOES NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) SHORTENED URLS OR THE SERVICES WILL BE ACCURATE, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED; (III) THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

IN NO EVENT SHALL PLUNG, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY FOR ANY: (A) LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; (B) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, REGARDLESS OF THE SOURCE OF ORIGINATION; (C) PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES; (D) DELETION OF, CORRUPTION OF, OR FAILURE TO STORE ANY CONTENT OR DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES; (E) YOUR FAILURE TO PROVIDE ACCURATE ACCOUNT INFORMATION; OR (F) YOUR FAILURE TO KEEP YOUR CREDENTIALS OR API KEYS SECURE AND CONFIDENTIAL.

You agree to defend, indemnify, and hold harmless Plung, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any claims, actions, demands, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) Your Content or any content accessed through URLs you create; (c) your breach of this Agreement; or (d) your violation of any applicable law or the rights of any third party.

This Agreement shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any disputes arising out of or relating to this Agreement or the Services shall be resolved through good-faith negotiation between the parties. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration.

12.1 Entire Agreement. This Agreement, together with the Privacy Policy, Cookies Protocol, and Acceptable Use Policy, constitutes the entire agreement between you and Plung with respect to the Services and supersedes all prior or contemporaneous understandings.

12.2 Severability. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.

12.3 Waiver. The failure of Plung to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

12.4 Assignment. You may not assign or transfer this Agreement or your rights under this Agreement, in whole or in part, without the prior written consent of Plung. Plung may assign this Agreement without restriction.

12.5 Contact. Questions regarding this Agreement may be directed to our support page.